Mellow Suds

Return and Refund Policy

Due to the hygienic nature of our products, we cannot accept physical returns or exchanges.
If you placed your order online at www.mellowsuds.com, please inspect your order upon reception and contact us at MellowSudsSoap@gmail.com within 30 days if the item is defective, damaged or if you receive the wrong item. We will do our best to assist in a resolution to your issue!
Photos of the package and damaged product are required - Please be sure to include those when contacting our team for a faster resolution.
If the package has been delivered to the correct address, but the package is stolen from the delivery location, Mellow Suds, LLC is not responsible for replacing or refunding this package.
If you paid a shipping charge on your original order, shipping charges are not refundable.

Please ensure that you are double-checking that all shipping information (address, unit, zip code etc.) is correct before completing checkout – no alterations can be made once an order is placed.

Mellow Suds, LLC is not responsible for items delivered to an incorrect address due to guest or an autofill error, a refund or replacement will not be issued.